IS MY PURCHASED ITEM WITH WARRANTY?
All of Cherries n’ Bananas’ products are covered under a complimentary 6-months warranty for any defects in materials and workmanship. Our warranty does not cover any damages or malfunctions caused by misuse, accidents, water damage, improper care, negligence, or normal wear and tear.
HOW TO CLAIM A WARRANTY
If a product fails due to a manufacturing defect, we ask that you do the following:
- Send us a brief email description firstname.lastname@example.org
- Together with this email, attach atleast 3 photos and a video clip showing the malfunction (very important)
- Give 24 Hrs so our team can review your warranty request
If our warranty team determines that your product failed due to a manufacturing defect, we kindly ask that you send your item back to us and we will either repair the product free of charge or replace it at our discretion.
** Incomplete, indecipherable or illegible claims will not be deemed valid. All real postage costs for the sending and return of products are the full responsibility of the Claimant and will not be refunded. **
This warranty does not cover any damages that were caused by accidents, water damage, improper care, negligence, or normal wear and tear